Print this page   Tell a friend

High Impact Leadership - Module 1 - Emotional Intelligence

Introduction

"The rules of work are changing. We are being judged by a new yardstick: not just by how smart we are, or by our training and expertise, but how well we handle ourselves and each other." Daniel oleman, author of the influential work, "Working with Emotional Intelligence," says the problem is not with emotionality but with its appropriate expressions.

Emotional Intelligence, sometimes referred to as EQ, continues to be valued very highly for career success because of its role in Leadership and Management.

This workshop will focus on developing the ability to bring intelligence to our emotions.

Designed For

This module is designed for those who are interested in improving their emotional management to improve relationship with others.

Competencies Addressed

  1. Ability to manage emotions
  2. Ability to handle relationships with others

Workshop Objectives

On completion of this module, participants will be able to:
  • Recognise their emotions and the effect these have on themselves and others
  • Regulate their emotions constructively
  • Identify emotional factors required for personal growth
  • Develop social skills to manage relationship with others
  • Develop a strong sense of one's self worth and capabilities
  • Recognise cultural implications of emotional expressiveness

Model Reference

  • Daniel Goleman's EQ Model
  • Peter Salovey's EQ Model
  • BarOn EQ Model

Learning Approach

  • Interpretation of scores on the EQ Inventory
  • Internalisation of the knowledge through:
    - Exercises
    - Group activities

Durations

1 Day

Course Outline

Emotional Intelligence
  • Introduction
  • The Head and the Heart
  • Working with Emotional Intelligence
Personal Competence
  • Self-awareness based on EQ Inventory
  • Self-regulation
  • Motivation for growth
  • Managing negative emotions
Social Competence
  • Empathy
  • Social skills
  • Conflict management
  • Relationships with others
Relevance to Cultural factors