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Competency-based Training Needs Analysis

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Introduction

Training is about helping people learn so that they can do their jobs to the required standards.However, often training fails to address the real individual, occupational, departmental, or organisational needs. One of the major factors contributing to this situation is that training programmes are not based on business needs or mission critical needs. Training should be based on systematic assessment of current and future needs of organisations.

Our three-day workshop is designed to help training professionals :
  • Collect and analyse relevant data
  • Prepare and present TNA reports

Designed For

This workshop is designed for those whose roles require them to conduct systematic training needs analysis, such as :
  • Trainers
  • HR professionals
  • Line managers
  • Instructional designers

Competencies Addressed

  • Ability to identify organisation's training and development needs
  • Ability to identify individual learning needs

Workshop Objectives

On completion of the workshop, participants will be able to:
  • Describe what TNA is
  • Use data collection methods and analysis techniques to gather information
  • Interpret the information gained
  • Report on the information gained by:
    - Preparing a training plan
    - Delivering a TNA report - Presenting the report to management

Model Reference

  • SMR's HRDPower TNA model
  • SMR's PAGE framework

Learning Approach

Practical sessions where lectures are interspersed with hands-on exercises, case studies, role-plays, and videos. Software tools are used where required. Templates for TNA will be provided.

Duration

3 Days

Course Outline

Introduction
  • Objectives and expectations
  • Training essentials
Needs Analysis
  • Purpose
  • Key terms used: TNA/TNI, LNA, IATN
  • Performance gaps
  • Types of needs
  • Levels of needs analysis
  • Role of analyst
Data Collection: 4 Methods
  • Interview
  • Observation
  • Survey
  • Focus group
Analysis: 8 Techniques
  • Prerequisites
    - SWOT analysis
    - Task analysis
    - Competency analysis
  • Optionals
    - Goal analysis
    - Performance analysis
    - Versatility charts
    - Document analysis
    - Fault analysis
TNA Deliverables
  • Preparing the TNA report
  • Preparing the annual training plan
  • Presenting the report to management
Action Plan
  • Getting started