High Impact Learning Facilitator

Introduction

How to facilitate?
with a group of people to achieve a successful outcome. In a learning context, the purpose of facilitation is to create changes through experiential learning by focusing on people assuming greater responsibility to generate solutions to the challenges they are facing. It is all about learning through self discovery, team learning and intensive practice. This workshop will enable participants to design and manage processes that will ensure successful learning outcomes besides gaining learner commitment.

The role of facilitator
The facilitator is an independent person without any preconceived opinion whose role is to guide the team towards a goal or activity, focusing on the process (how to) rather than the content (what) the group is addressing.

Designed For

This workshop is designed for those whose roles require them to work with a group of people, such as:

• Line managers
• HR and HRD professionals
• Consultants and lecturers
• Anyone else who need to work with a group of people to achieve successful learning outcomes
• Consultants and lecturers

(The workshop is for technical and non-technical professionals)

Competencies Addressed

The workshop refers to the foundational areas of competency as identified by the International Association of Facilitators

• Create collaborative client relationships
• Plan appropriate group processes
• Guide group to appropriate and useful outcomes
• Model positive professional attitude

Workshop Objectives

On completion of the workshop, participants will be able to:

• Describe the role of a facilitator
• Identify the key skills essential for facilitation
• Create a collaborative environment
• Plan, design and introduce group processes
• Guide group to successful learning outcomes
• Deal with difficult situations and participants

Duration

2 Days

Learning Approach

The High Impact Learning Facilitator programme is highly practical with numerous small group activities and skills practice sessions. Each participant will have numerous opportunities to practise their facilitation skills throughout the workshop.

Course Outline

• Module 1 - Facilitator 1 - Understanding, The Role of a Facilitator
  - Leadership roles
  - Planning the facilitation
  - Process experts
  - Neutrality and non judgmental attitudes
  - Creating open and WIN:WIN relationships
  - Focused dialogue for successful outcomes
  - Building professional knowledge
  - Positive modeling
• Module 2 - Preparing To Facilitate
  Group Processes
  - Choice of methods and processes
  - Tools for the facilitator
  - Scheduling time and space to support processes
  - Cultural considerations
  Guide group to successful learning outcomes
  - Self-awareness
  - Consensus building
  - Focus on desired outcomes
  - Experiential learning
  - Summarising and reviewing learning
• Module 3 - Facilitating Sessions
  Key Facilitation Skills
  - Questioning, clarifying, paraphrasing
  - Active listening, answering, feedback
  - Conflict mediating skills
  - Gaining agreement
  - Gaining participation from all group members
  Collaborative Environment
  - Working partnerships
  - Contracting for scope and deliverables
  Deal with difficult situations and participants
  - Problem situations and participants
  - Intervention strategies
  - Action strategies for the facilitator
• Module 4 - Practising to Become a Facilitator
  - Skills Practice