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Competency-based Training Needs Analysis

INTRODUCTION

Training is about helping people learn so that they can do their jobs to the required standards. However, often training fails to address the real individual, occupational, departmental, or organisational needs. One of the major factors contributing to this situation is that training workshops are not based on business needs or mission critical needs. Training should be based on systematic assessment of current and future needs of organisations.

Our two-day workshop is designed to help training professionals :
• Collect and analyse relevant data
• Prepare and present TNA reports

DESIGNED FOR

This workshop is designed for those whose roles require them to conduct systematic training needs analysis, such as :
  • Trainers
  • HR professionals
  • Line managers
  • Instructional designers

WORKSHOP OBJECTIVES

On completion of the workshop, participants will be able to:
  • Describe what TNA is
  • Use data collection methods and analysis techniques to gather information
  • Interpret the information gained
  • Report on the information gained by:
    - Preparing a training plan
    - Delivering a TNA report
    - Presenting the report to management

COMPETENCIES ADDRESSED

  • Ability to identify organisation's training and development needs
  • Ability to identify individual learning needs

LEARNING APPROACH

Practical sessions where lectures are interspersed with hands-on exercises, case studies, role-plays, and videos. Software tools are used where required. Templates for TNA will be provided.

MODEL REFERENCE

  • SMR's HRDPower® TNA model
  • SMR's PAGE framework™

TNA DELIVARABLES

  • Preparing the TNA reportl
  • Preparing the annual training plan
  • Presenting the report to management

 

DURATION

2 Days

WORKSHOP CONTENT

Introduction
  • Objectives and expectations
  • Training essentials

Needs Analysis
  • Purpose
  • Key terms used: TNA/TNI, LNA, IATN
  • Performance gaps
  • Types of needs
  • Levels of needs analysis
  • Role of analyst

Data Collection: 4 Methods
  • Interview
  • Observation
  • Survey
  • Focus group

Analysis: 8 Techniques
  • Pre-requisites
    - SWOT analysis
    - Task analysis
    - Competency analysis
  • Optionals
    - Goal analysis
    - Performance analysis
    - Versatility charts
    - Document analysis
    - Fault analysis

Action Plan
  • Getting started