About Us

What We Do

A professional services firm is defined as one that provides specialist business support to businesses of all sizes and in all sectors.

SMR HR Group Sdn Bhd, a wholly owned subsidiary of SMRT Holdings Berhad is a regional human resources professional services firm dedicated to helping people learn and perform. We are committed to proving world class learning solutions. While we work globally, our focus remains largely Asia, specifically South East Asia and the Middle East.

The SMR HR Group offers professional services in the Human Capital Development space with two centres:

The centres offer professional services in the areas of

Learning Remains The Heart Of Our Core Businesses

Our services are characterised by a high knowledge intensity. Each of our resources have credentials in their area of practice and have several years of experience working with different organisations. They have built an extensive knowledge database. They are skilled, experienced, and knowledgeable besides having a capacity and reputation to deliver the service in an ethical manner.

Professional fees are fixed for specific work usually by day rates and depend on the number and seniority of people engaged.

Vision, Mission & Values

Lead with passion to deliver exceptional value


Be the name synonymous for championing world-class practices in unleashing human potential.


We strive to maximise the potential in people through innovative solutions.

Our Philosophy

  • Lead with passion to deliver exceptional value.
  • Exemplary commitment and professionalism is key in whatever we do.
  • Active Innovation requires team thinking and team work.
  • Respect people.
  • Network for results as they matter most in this competitive and ever changing world.


Leadership makes all the difference between a great and a good organisation. Passion is the fuel that drives the best. Passion reminds us of the higher purpose that we work and fight for: the never-ending mission to unlock the potential that lies within each person through knowledge and education.
Passion helps us give our best to our customers. Our customers include organisations, both profit and nonprofit, the private and the public sector and individuals such as the teachers and trainers whom we serve and our students. It is passion that drives intense customer orientation.

We are committed to fulfil our promise; to enable people’s professional and personal growth, and to provide a platform on which these individuals can take ownership of their future. Commitment comes from a strong sense of ownership. A strong sense of ownership always differentiates the ones who are personally accountable for their own actions and those who find good excuses to explain why something cannot be achieved.

We aim to create an environment that actively promotes innovation. To us, innovation simply means continuously improving all the time. The word innovation is much talked about today but to us as an organisation, innovation simply means continuously improving and aiming to deliver superior value to our customers. This is the singular reason why lifelong learning is continuously emphasised within our people. It is only with innovation, we can excel in what we aim to do.

Mutual respect of one another is key in creating a harmonious and effective organisation. As we grow, we value making everyone inclusive. We respect individuals and differences. There may be differences of opinion, we may disagree but we aim to strive to respect differences of opinion.

In a world that is increasing polarised by differences, we cherish diversity. We frown upon rudeness and have minimum tolerance for anyone showing disrespect to individuals for who they are.

We respect diversity and strongly believe that diversity fuels growth.

We live in a connected world. We network to reach for the most quantifiable mark of success: results.

Steadfastly following these universal values, we maximize the potential for human growth and learning to deliver superior value to our stakeholders: community and society, customers, students, employees, shareholders.

Our Journey


With SMRT being a Public Listed Corporation, we expanded into the Education sector through Minda Global Berhad. Our initial foray was in the area of English Language Training (ELT). Subsequently we ventured out into Tertiary Education and an International School.

While we have worked around the world, our focus largely remains Asian, specifically Malaysia – South East Asia (ASEAN) and the Gulf Cooperation Countries (GCC) in the Middle East.

And, we remain truly a Learning company with an intense passion to become a Learning conglomerate in the region.


On March 13, 2006 SMRT was listed on the MESDAQ Market (ACE Market) of Bursa Malaysia Securities Berhad signaling our growth and the formal move into the corporate world.


This was also the period which saw us expanding our services into the Gulf Cooperation Council (GCC) countries. We worked with several large organisations such as Abu Dhabi Police, Ministry of Interior, Tamkeen, Bahrain, Qatar Foundation, Orpic, Oman and Petro Rabigh in Saudi Arabia.(APEA)


While we were largely seen as a training led Human Resources solutions provider as a result of our strong domain expertise in Management and Human Resource systems, we were in the early 90’s moving into developing Learning & Competency software as a result of the growing interest in Competency Management. And subsequently we ventured out into consulting solutions. This period also witnessed us creating our own intellectual property that was unique to the Asian management context. In partnership with international partners, we developed formidable processes and solutions to help our customers achieve their productivity and business objectives. These developments gave us the strength to move into the Technology world in 2001 with the formalisation of with our technology companies in the learning area, achieving the Multimedia Super Corridor (MSC) status.

70’s – 80’s

Starting out in late 1978 as a sole proprietorship and subsequently as a partnership, we were formalised as a private limited company in 1989. In the early days we were primarily a corporate training company focusing on Trainer Training and Management Development. It was also during this period that we organised the Trainers Meet Trainers (TMT®) Conference & Expo that became the signature event all over Asia. The event has now grown into the Learning Extravaganza, the Asia HRD Congress™. The Asia HRD Awards Is also organised annually with partners.




• OIC Jewels of the Muslim World Awards

• Education & Training Category by the Asia Pacific Entrepreneurship Awards

• Best Brand in Healthcare Education Award by the Brand Laureate SME Best Brands Award


• Gold Winner for the category of Managing Change by Workforce Optimas Awards


• SME Achievers Award, 2014 by SME Malaysia


• Outstanding Entrepreneurship Award, 2011 by Asia Pacific Entrepreneurship Awards (APEA)


• The Merit Award for Export Brand Excellence, 2007 by Malaysian International Trade and Industry Ministry (MITI)

• The Most Promising HR Excellence Award, 2007 by Malaysian Institute of Human Resource Management (MIHRM)

• Business Productivity Network, 2007 – Gold Winner for Business Summit

• Golden Bull Award, 2007 by Nanyang Siang Pau


• 17th ranking in Technology Fast 500 Asia Pacific Award, 2005 by Deloitte Hong Kong

• 2nd placing in the Enterprise 50 Award, 2005 judged by Deloitte Malaysia

• Golden Bull Award, 2005 by Nanyang Siang Pau


• One of top SMEs in Malaysia Asia Pacific Keris Honesty Award, 2004

Our Partners

We're the professional body for experts in people at work. For more than 100 years, we've been championing better work and working lives by setting professional standards for HR and people development...
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ILM Management Apprenticeships: Developing essential leadership skills. More organisations will be using management apprenticeships than ever before - and they provide the perfect opportunity to develop your staff's leadership skills at every level...
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Cyberjaya University College of Medical Sciences is a top tier (rated 5-Star Excellent) university in Malaysia. We currently have over 3500 students who are enrolled in more than 20 programmes ranging from degree to postgraduate research courses in areas...
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Asia Metropolitan University (AMU) has grown into a full-fledged university offering a wide range of programmes which bears testimony to our impressive track record within the Malaysian private-higher education industry...
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With the power of unified talent management processes, organisations can bring all phases of employee life cycle: Hire to Retire under one single platform that is accessible from anywhere using any device...
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This free DISC personality test lets you determine your DISC type and personality profile quickly. Find out how the DISC factors, Dominance, Influence, Steadiness and Compliance predict your behavior towards others and the everyday things you do...
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The purpose of the Myers-Briggs Type Indicator® (MBTI®) personality inventory is to make the theory of psychological types described by C. G. Jung understandable and useful in people's lives...
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Palan, a Malaysian, is the Pro Chancellor of Cyberjaya University College of Medical Sciences. An alumnus of Harvard Business School, he is presently the Chairman of SMRT Holdings Berhad, a Public Listed company on Bursa Malaysia Securities Bhd...
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Asia HRD Congress Sdn. Bhd. offers up-to-date, relevant, and engaging learning events. Our learning events provide practical tips through case studies, proven effective methodologies and fresh ideas from local, regional and international practitioners, profesionals, consultants and academics...
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The SMR Learning Extravaganza is back and promises to be the best one yet. This time, the event is going to be a 2014-2018 World Tour set to cover 23 cities in 16 countries with the first leg of the Tour in 2014 spanning over Bahrain, Chennai, Kuala Lumpur and Oman...
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