Ms. Karen Ong
Ms. Karen OngMaster Trainer/Director, SMR HR Group Sdn Bhd.

Karen is the Master Trainer/Director, SMR HR Group Sdn Bhd.

Karen’s exceptional learning facilitating, highly personable and interactive style of delivery has been fine-tuned over the last 20 years across the aviation, broadcasting, hospitality, health care, oil & gas, education, manufacturing, retail, and security sectors in about 13 countries that includes Malaysia, Singapore, Indonesia, India, Japan, Brunei, Taiwan, Hong Kong, Abu Dhabi, Dubai, Bahrain, USA.

Karen is extraordinarily versatile, effortlessly adapting to diverse as well as all levels of participants ranging from senior managers and educators to young fresh college graduates. With a fully learner-centric and engagement focus, Karen delivers an authentic learning experience whether it is training or coaching.

Prior to SMR, Karen worked at a top Fortune 100 company based in Singapore and Malaysia’s first commercial television station.

With a Diploma in Management from IAM, UK, SMR Accredited and Master Training Professional (ILM, UK)), a Certificate in Training Practice from Chartered Institute of Personnel & Development, United Kingdom (CIPD); membership with CIPD, Certified Instructor in Frontline Leadership (Zenger- Miller/Achieve Global), U.S.A., DISC certified and Certified Associate coach – Corporate Coach Academy, Karen’s experience includes trainer training, management development and executive coaching.

Karen, a Malaysian, lives in Kuala Lumpur, Malaysia with her family.

Detailed CV and Credentials document available on request.

Assistant:
Ms Nurazwa, Email : nurazwa@smrhrgroup.com

  • +603 2279 9199
Ms. Gurit Kaur
Ms. Gurit KaurHead of Training/Senior Training Specialist

Ms Gurit is Head of Training and Senior Training Specialist, SMR HR Group Sdn Bhd.

Gurit’s training and facilitating style is friendly, interactive and learner oriented. Her international exposure comes from her role as a Banking Consultant in New Zealand as well as her various training programmes conducted in Australia, Vietnam, Philippines, India, Abu Dhabi and Singapore. Her ability to meet the learning needs of adults and address workplace performance issues arising as a result of learning gaps comes from her twenty years of experience working with diverse audiences across different regions. Gurit is bilingual, trains both in English and Bahasa Malaysia. Her people oriented
management and leadership style adds to the diversity of the team of consultants at SMR.

Prior to SMR, Gurit worked with the banking, business process outsourcing and call centre industry.

With a LLB (Hons) from the University of London, a Diploma in TESOL, Certified Support Professional, The Service & Support Professional Association (USA), SMR Accredited trainer (ILM, UK), a Certificate in Training Practice from Chartered Institute of Personnel & Development, United Kingdom (CIPD); membership with CIPD, DISC certified, certified Neuro-Linguistic Programming (NLP) Practitioner, Gurit’ s experience includes certifying Human Resources and Training professionals as well as designing and delivering management development programmes.

Gurit, a Malaysian, lives in Kuala Lumpur, Malaysia with her family.

Detailed CV and Credentials document available on request.

Assistant:
Ms Nurazwa, Email : nurazwa@smrhrgroup.com

  • +603 2279 9199
Mr. K. C Loke
Mr. K. C LokeConsultant/Trainer

KC is a Consultant & Trainer with SMR HR Group Sdn Bhd.

KC uses illustrations and relevant examples to conduct his sessions and make them relatable. His relaxed manner during training result in an enhanced learning environment.

KC has been the Executive Director of an MSC status software development company with over 40 business partners. His previous position has been as Vice President, marketing and Channel for an international software development company. Other experiences include managing various companies involved in general IT solutions, hospitality and F&B. He has spoken at road shows and seminars as well.

KC’s qualifications are in the field of Financial Planning, Management, Coaching and is a certified trainer, financial planner and coach.

KC currently lives in Kuala Lumpur, with his family.

Detailed CV and Credentials document available on request.

Assistant: Ms Nurazwa, Email : nurazwa@smrhrgroup.com

  • + 603 2279 9199
Mr. Samsudin A. Rahman
Mr. Samsudin A. RahmanConsultant/Trainer

Samsudin is a Consultant & Trainer with SMR HR Group Sdn Bhd.

Samsudin delivers his sessions with a wealth of experience in terms of practical knowledge and well-rounded exposure in all aspects of HR Management functions.

His previous experiences have been in Telekom Malaysia Berhad, Takaful Nasional Sdn Bhd, Maybank Berhad, Prudential BSN Takaful Berhad and engaged with Human Capital Asia, HANN Consulting Sdn Bhd & SMR Links HR Consultant (Abu Dhabi)

His areas of specialization are in Performance Management Systems, Competency Development, Job Analysis & Job Design, Job Evaluations, Individual KPI development as well as HR Policies & Procedures.

Samsudin has earned his Masters in Corporate Communication, a BSc in Industrial Engineering, a Diploma in Marketing & Strategic Management as well a professional Diploma in Training and Development

Samsudin currently lives in Kuala Lumpur, with his family.

Detailed CV and Credentials document available on request.

Assistant: Ms Nurazwa, Email : nurazwa@smrhrgroup.com

  • + 603 2279 9199
Ms. Lizana Sulaiman
Ms. Lizana SulaimanConsultant/Trainer

Lizana is a Consultant with SMR HR Group Sdn Bhd.

Lizana has over 25 years of corporate and consulting knowledge and experience in managing HR programs towards employees’ and organizational needs.

Lizana is a dedicated consultant with an eye for detail. She is very proactive and experience in various HR processes. She has broad experience and exposure to local and multinational organizations in various sectors – oil & gas, financial institutions, conglomerates, telecommunication, government-linked companies. She is a strategic thinker and adaptable to diverse cultures.

Her areas of expertise are in solving organizational problems through the development of integrated HR solutions which involved total HR transformation exercise, development of HR Strategy and blueprint in alignment to business strategy , conducting Job Analysis, Job Description & Job Evaluation , Rewards Management – Total compensation review and analysis (base pay, benefits, bonus & long-term plans) which includes designing of Grading & Market Competitive Salary Structure, Establishing HR Policies & Procedures, Developing Performance Management System and aligning to rewards & developmental plans of employees, Talent Management – Developing Competency framework, Career Pathing & Succession Plans including developmental plans, Organisation restructuring & business process reengineering – streamlining of processes of various functions (HR & non-HR) including manpower planning, Change Management – Established change management strategic initiatives and conducted awareness programs and training to obtain employees’ buy-in and reduction of resistance of new project initiatives.

Lizana currently lives in Kuala Lumpur, with her family.

Detailed CV and Credentials document available on request.

Assistant: Ms Nurazwa, Email : nurazwa@smrhrgroup.com

  • + 603 2279 9199
Ms. Sarah Latif
Ms. Sarah LatifConsultant/Trainer

Sarah is a Consultant with SMR HR Group Sdn Bhd.

Sarah is a highly service-oriented and passionate HR professional with experience in strategic and transactional HR functions. She is a supportive team player with great interpersonal and communication skills in a cross cultural environment.

Her areas of expertise lie in Human Resource Development with particular emphasis on Organisational Development, Training Needs Analysis and Performance Management. She works on continuous learning and development initiatives to align Human Resources to Business Objectives and tackling the multi-generational issues and other HR issues. From Employee Engagement to the strategic Alignment of the HR Department as well as setting up and structuring the HR Department, Sarah is able to create, maintain and administer policies, procedures and systems.

Sarah currently lives in Kuala Lumpur, with her family.

Detailed CV and Credentials document available on request.

Assistant: Ms Nurazwa, Email : nurazwa@smrhrgroup.com

  • + 603 2279 9199